Effective date: 01/01/2025
This Privacy Policy explains how My Injury Settlement (“My Injury Settlement,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information when you visit MyInjurySettlement.com and any page that links to this Policy (the “Site”), fill out our forms, speak with our team, or interact with us by phone, text, or email. By using the Site, you agree to this Policy. If you do not agree, please do not use the Site.
We are not a law firm and do not provide legal advice. If you are connected with an intake service or law firm, any relationship you form is between you and that firm.
1) What we collect
We collect information in three main ways: you give it to us, we collect it automatically, and we receive it from others.
Information you provide
- Contact details such as name, phone number, email, city, state, and ZIP code
- Accident details such as accident date, location, description of events, injuries, and treatment
- Any content you submit to us such as messages or call recordings when you speak to our team
Information collected automatically
- Device and usage data such as IP address, browser type, operating system, referral URL, pages visited, and time on page
- Cookie and pixel data used for analytics, security, and advertising including remarketing
Information from third parties
- Advertising, analytics, and anti-fraud partners
- Intake partners or law firms who update us on the status of a referral
Some states consider IP address, cookie identifiers, and similar data to be personal information.
2) How we use information
We use personal information to:
- Review your inquiry and connect you with an intake partner or law firm when you ask us to do so
- Operate, secure, and improve the Site and our services
- Record calls for quality, training, and compliance
- Provide customer service and respond to requests
- Send service messages and, with your consent where required, marketing communications
- Measure and improve advertising including remarketing
- Comply with laws, enforce our terms, and prevent fraud or misuse
3) How we share information
We share information as described below. When we work with a third party service provider we disclose only what is needed for that purpose.
With your direction
- When you ask us to connect you with an intake partner or a law firm, we share your inquiry and related details so they can evaluate your matter and contact you
Service providers
- Hosting, analytics, advertising, call recording, customer support, security, and other vendors that help us run the Site and our operations
Advertising and analytics partners
- For measurement, optimization, and remarketing. You can control many of these cookies and pixels as described in “Your choices”
Affiliates and business transfers
- With our affiliates under common ownership
- If we sell or transfer all or part of our business
Legal and safety
- To comply with law, legal process, or valid requests from authorities
- To protect rights, privacy, safety, or property of you, us, or others
After we transfer your information to an intake partner or law firm at your request, that party’s privacy policy and practices apply to their use of your information.
4) Calls, texts, and recordings
If you call us, we will tell you if the call is recorded. We record calls for quality, training, and compliance. If you provide a mobile number, you agree that we and our partners may contact you by call or text, including by automated means where permitted. Message and data rates may apply. You can opt out of marketing texts at any time by replying STOP. You may still receive service messages needed to process your request.
5) Cookies and similar technology
We use cookies, pixels, tags, and similar tools to make the Site work, keep it secure, measure performance, and deliver relevant ads. You can manage cookies through your browser settings. You can also visit industry opt-out pages such as:
- Network Advertising Initiative opt-out
- Digital Advertising Alliance opt-out
- Your browser’s or device’s advertising settings
If you block cookies, parts of the Site may not function properly.
6) “Sale” or “sharing” of data for targeted advertising
Some state laws define “sale” or “sharing” to include common advertising and analytics practices. We may engage in activities that these laws consider a “sale” or “sharing.” You can opt out of targeted advertising by using the cookie controls above and by emailing us at privacy@myinjurysettlement.com with the subject line “Opt-Out of Targeted Advertising.”
We do not knowingly sell the personal information of individuals we know are under 16.
7) Your choices
Marketing
You can opt out of marketing emails by clicking “unsubscribe” in any message or emailing privacy@myinjurysettlement.com.
For texts, reply STOP to opt out.
Cookies and interest-based ads
Use your browser settings and the industry links listed above.
Do Not Track
There is no single industry standard for DNT signals. We do not currently change our practices when we receive a DNT signal.
8) Your privacy rights
Depending on where you live, you may have rights such as:
- Access to the personal information we hold about you
- Correction of inaccurate information
- Deletion of your information
- Portability of certain information
- Opt-out of targeted advertising or the “sale” or “sharing” of personal information
- Limitation of the use of sensitive personal information, where applicable
You can make a request by emailing privacy@myinjurysettlement.com and providing your name, contact information, and the nature of your request. We will verify your request and respond as required by law. You may designate an authorized agent to make a request for you as permitted by law. We will not discriminate against you for exercising your privacy rights.
California residents can review additional disclosures in Section 9.
9) Notice for California residents (CCPA/CPRA)
Categories collected
In the last 12 months we collected the following categories of personal information: identifiers (such as name, email, phone, IP address), internet or device activity, general geolocation, accident and inquiry details you provide, and in some cases inferences drawn from activity for advertising purposes.
Sources
You, your device, advertising and analytics partners, and referral partners.
Business and commercial purposes
See Section 2 above.
Disclosures for business purposes
We disclose all categories listed above to service providers for hosting, analytics, advertising, call recording, and customer support.
Sale or sharing
We may “sell” or “share” identifiers and internet or device activity with advertising partners for cross-context behavioral advertising as those terms are defined by California law. You can opt out using the methods in Section 6.
Retention
We keep information only as long as necessary for the purposes described in this Policy or as required by law. See Section 12 for more detail.
Your California rights
Access, deletion, correction, portability, and the right to opt out of sale or sharing. Submit a request at privacy@myinjurysettlement.com.
10) Children’s privacy
The Site is not directed to individuals under 18. We do not knowingly collect information from anyone under 18. If you believe we have done so, contact us at privacy@myinjurysettlement.com and we will delete it.
11) Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is completely secure. We cannot guarantee absolute security.
12) Retention
We keep personal information for as long as needed to provide the services you request, to operate the Site, to comply with legal obligations, to resolve disputes, and to enforce agreements. Examples:
- Website logs and analytics data are typically kept for up to 12 to 24 months
- Marketing contact data is kept until you opt out or as allowed by law
- Call recordings may be kept for up to six years, or longer if required by law or to protect our rights
When information is no longer needed, we delete it or de-identify it.
13) International visitors
We operate in the United States. If you access the Site from outside the United States, your information may be transferred to, stored in, or processed in the United States where laws may be different from those in your location.
14) Third-party sites and services
The Site may link to third-party websites or services. Their privacy practices are governed by their own policies. We are not responsible for the privacy or security of those sites.
15) Changes to this Policy
We may update this Policy from time to time. If we make material changes, we will update the effective date and post the new version on the Site. Your continued use of the Site after the updated Policy becomes effective means you accept the changes.
16) Contact us
If you have questions about this Policy or would like to exercise your rights, contact us:
Email: privacy@myinjurysettlement.com
Mailing address: 2200 Post Oak Blvd Suite 1000, Houston, TX 77056